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NONPROFIT DIGITAL MODERNIZATION
Kheyti

How BaadalSoft transformed fragmented CRM data into an intelligent Farmer 360° cockpit, pairing real-time greenhouse tracking with Generative AI interaction summaries for live agronomy support.

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ABOUT THE CLIENT

Morning Star Center

Morning Star Center (MSC) is a nonprofit organization dedicated to creating sustainable impact for vulnerable children, families, and communities across Africa.

Its work spans Education, Healthcare & Maternity, Child Rescue & Orphan Care, and Community Outreach, with a focus on delivering practical support and creating long-term opportunities for the communities it serves.

BaadalSoft partnered with MSC to strengthen both its digital fundraising experience and its data-driven decision-making capabilities

Impact Analytics for Morning Star

OVERVIEW

BaadalSoft transformed MSC’s dispersed operational, donation, and financial data into a unified analytics experience, moving the leadership from fragmented reporting to clear, actionable visibility across its operations.

CHALLENGES

  • Information was distributed across multiple disconnected tools.
  • Leadership needed a single consolidated view of financials.
  • Tracking campaigns, donors, and impact required greater visibility.
  • Manual, slow reporting prevented agile decision-making.

SOLUTION

  • Created a unified analytics lakehouse experience for MSC.
  • Developed Power BI dashboards covering donations and financials.
  • Delivered an Executive Dashboard for leadership insight.
  • Implemented a Data Agent to enable natural-language exploration.
  • Established a consistent, accessible foundation for ongoing reporting.

OUTCOME

  • Replaced third-party platforms (Give Lively and BetterUnite) with native web forms and direct Stripe/PayPal integrations—eliminating a 3% platform fee, cutting overall transaction fees by ~55%, and driving a 30% increase in website traffic.
  • Unified donation and campaign workflows in-house by offboarding Give Lively and BetterUnite, capturing a 3% fee reduction per transaction, slashing overall payment processing overhead by ~55%, and fueling a 30% traffic surge.
  • Migrated donation collection from Give Lively and BetterUnite to custom direct integrations, saving 3% in platform fees (a ~55% cut in per-transaction costs) while expanding site reach with a 30% boost in traffic.