Enterprise workloads infused with AI, Copilot, and automation across sales, service, and operations.
Learn moreEnterprise data platforms, modern app innovation, Azure infrastructure, and automated quality engineering.
Learn moreHow we engage · Run
Microsoft ships changes every quarter. We keep Dynamics 365, Power Platform, Fabric and Azure stable, secure and improving, while your team gets ready to run more of it.
After go-live
The value of a Microsoft investment is earned in production. Without an owner, updates break processes, costs drift and adoption fades. We run your platform as a service, with clear outcomes and an owner for each one.
What changes for you
Stable operations. Proactive monitoring, release management and automated regression testing, so updates don’t disrupt the business.
Predictable cost. License reviews, Azure FinOps and budget alerts keep spend under control.
Security and compliance. Ongoing management of identity, access, data protection and audit controls.
Adoption and AI value. Usage tracking, user enablement, and Copilot and agent monitoring for accuracy, cost and risk.
A stronger team. We handle incidents, patches and capacity, and your people take on more of the work over time.
What we manage
| Platform | Solution area | What we manage |
|---|---|---|
| Dynamics 365 | AI Business Solutions | Release updates, regression testing, support and enhancements |
| Power Platform | AI Business Solutions | Environment governance, app and flow support, agent monitoring |
| Microsoft Fabric | Cloud & AI Platforms | Pipeline monitoring, capacity, data quality and governance |
| Azure | Cloud & AI Platforms | Monitoring, backup, patching, security operations, FinOps, AI model health |
Plans
Managed Services in three plans, on a monthly subscription agreed up front and reviewed each quarter. Support runs from Denver and Hyderabad.
01
Best for
Teams with strong in-house IT who want expert backup
Includes
Business-hours support, update management and a quarterly health check.
02
Best for
Teams that want proactive operations
Includes
Everything in Essentials, plus proactive monitoring, defined service levels, monthly reporting and follow-the-sun cover for critical incidents.
03
Best for
Organizations that treat the platform as a strategic asset
Includes
Everything in Plus, with a dedicated team, a shared improvement backlog, innovation workshops and quarterly value reviews.
Accountability
| Cadence | Forum | Focus |
|---|---|---|
| Every two weeks | Operations review | Incidents, performance, security, capacity |
| Quarterly | Value review | Service levels, cost, satisfaction, the improvement backlog and the Microsoft roadmap |
| Twice a year | Executive review | Business outcomes, risks, next-phase investments |
Onboarding
If we built your solution, your Run team joins during Build, so nothing gets lost in the handover.
If another partner built it, we start with a health check, knowledge transfer and a first improvement plan within 30 days. Your documentation, code and data remain yours.
Capability examples
The kind of work this looks like. Client names appear once a story is approved.
Capability 01
Bidding, consignment and cashiering moved off legacy SQL Server into one CRM, one department at a time.
Capability 02
A nonprofit brought donor, payment, finance and program data into Microsoft Fabric, with board reporting from one source.
Capability 03
Photo classification, drafted listing descriptions and ID document reading, used by staff every day.
Let's talk
We'll review your Microsoft platform and show you where stability, cost and adoption can improve.
Microsoft Solutions Partner · Data & AI (Azure) · Digital & App Innovation (Azure)