Enterprise workloads infused with AI, Copilot, and automation across sales, service, and operations.
Enterprise data platforms, modern app innovation, Azure infrastructure, and automated quality engineering.
Industries
/
Energy & Utilities
Industries · Power, utilities, oil and gas
We help utilities and energy companies modernize customer service, field work and reporting on Microsoft, connected to the billing and grid systems you already run.
Customer stories link hidden while stories are on hold (CR-U09)
Service order · Premise [#####]
Optional · illustrative
Customer
Payment arrangement set
Meter
Exchange scheduled
Crew
Work order synced offline
Reliability
Outage minutes logged
Illustrative: the customer, the premise, the crew and the report share one record.
Pressures
Validate in client interviews
01
Billing add-ons can't support self-service, outage alerts or the payment options customers now expect.
02
Paper work orders and retiring experts slow crews down, often where there's no coverage.
03
Smart meter, SCADA, inspection and subsurface data sit apart and rarely reach the people deciding.
04
Rate cases, reliability indices and emissions disclosures all need consolidated, auditable data.
Who we serve
Customer service, payment arrangements and assistance programs, field operations and reliability reporting.
Subsurface and well data ingested and governed on a managed OSDU platform, then connected to analytics.
Emissions and sustainability data brought together in one governed source for disclosure and board reporting.
What we build
Field Service links to the CRM page section (#field-service)
CRM for customers, premises, cases, payment arrangements and assistance programs, integrated with your billing system.
Built on
Dynamics 365 Customer Service · Copilot
Customers start, stop and move service, report outages, set up payment arrangements and apply for assistance online.
Power Pages · Dataverse · Microsoft Entra External ID
Work orders, inspections, crew scheduling and meter exchanges, with mobile apps that work offline.
Dynamics 365 Field Service · Power Apps
Reliability (SAIDI, SAIFI, CAIDI), meter usage, call center and regulatory reports from one governed source.
Microsoft Fabric · Power BI
Solutions Partner for Data & AI (Azure)
Subsurface and well data on a managed OSDU platform, connected to analytics and applications.
Azure Data Manager for Energy · Microsoft Fabric
Decades of customer, asset and operational history cleaned and moved with no break in daily service.
Fabric Data Factory · Azure Data Factory · Dataverse
Capability examples
The kind of work this looks like. No client names until a story is approved.
Capability example 01
[What we built, in one or two sentences. No client name.]
Capability example 02
Capability example 03
Fallback · no client names
Swap for customer stories as they are approved.
Where to start
Optional · names follow offers
Speeds up Design
Engagement
A review of customer, field and data systems that ends in a plan sized to your budget cycle.
Timeline
4–6 weeks
Verify
Speeds up Build
See SAIDI and SAIFI calculated from your own outage data before you commit to the platform.
6 weeks
How we engage
One route from plan to production. Each stage tells you what happens next.
We learn how your business runs today, then agree on where to go and how to get there.
Engagements · Assessment
We prove it works on your data, then build it with your team and take it live.
Engagements · Proof of Value · Implementation
We keep it healthy in production, measure what changed, and plan the next climb.
Engagements · Managed Services
We plan go-lives around storm season, peak demand and billing cycles.
Questions
Optional · FAQPage structured data
No. We integrate with billing, outage management, GIS and meter data systems and modernize in phases, so you keep what works.
Yes. Crews work offline and the app syncs when they reconnect.
Yes. We bring reliability, service and emissions data into one governed source, so reports stop being rebuilt by hand each cycle.
Let's talk
Pick a time that works for you. We'll ask a few questions about your goals, then suggest a sensible first step.
Microsoft Solutions Partner · Data & AI (Azure) · Digital & App Innovation (Azure)