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Manufacturing

Industries · Manufacturers and distributors

Connect the factory floor to the front office.

We modernize the customer, service and data systems manufacturers run on, so dealers get self-service, service teams see the installed base and leaders get one set of numbers.

Customer stories link hidden while stories are on hold (CR-U09)

Installed base · Serial [#####]

Optional · illustrative

Dealer

Warranty claim filed

Asset

Service visit due

Contract

Coverage active

Plant

Line data in Fabric

Illustrative: the dealer, the asset and the plant data meet in one record.

Pressures

The value gets lost between systems you already own.

Validate in client interviews

01

Shop-floor, MES and ERP data live apart, so reports get rebuilt by hand in spreadsheets.

02

Quotes, orders, warranty claims and service requests still run through email and phone.

03

Decades of customization make every ERP or CRM change feel risky.

04

Experienced engineers and technicians retire, and their knowledge leaves with them.

Who we serve

Where customers, partners and high-value equipment meet

Discrete manufacturers

Dealer and distributor networks, warranty and service, and one version of the numbers across plants.

Distributors

Key account CRM, order status and quotes through a portal, and inventory and margin reporting.

Equipment makers with aftermarket service

Serialized assets, service contracts and work orders that turn the installed base into recurring revenue.

What we build

Built from prebuilt models, so work starts at configuration

Field Service links to the CRM page section (#field-service)

Dealer and customer portal

Order status, quotes, warranty claims, documents and partner onboarding in one secure portal.

Built on

Power Pages · Dataverse

Distributor and key account CRM

Accounts, distributors, opportunities and service cases modeled for how manufacturers sell.

Built on

Dynamics 365 Sales · Customer Service

Installed base and field service

Serialized assets, service contracts and work orders, with technicians working from one record.

Built on

Dynamics 365 Field Service · Power Apps

Data foundation on Fabric

Governed models and dashboards across ERP, CRM and plant data, ready for AI.

Built on

Microsoft Fabric · Power BI

Solutions Partner for Data & AI (Azure)

ERP move to Business Central

Purchasing, inventory, production orders and finance in one cloud system, with a faster month-end close.

Built on

Dynamics 365 Business Central

Capability examples

The kind of work we do for manufacturers

The kind of work this looks like. No client names until a story is approved.

Capability example 01

[CAPABILITY EXAMPLE · data foundation]

[What we built, in one or two sentences. No client name.]

Capability example 02

[CAPABILITY EXAMPLE · dealer portal or CRM]

[What we built, in one or two sentences. No client name.]

Capability example 03

[CAPABILITY EXAMPLE · Business Central]

[What we built, in one or two sentences. No client name.]

Fallback · no client names

Swap for customer stories as they are approved.

Where to start

Find the gaps before you change anything

Optional · names follow offers

Accelerator card hidden while accelerators are on hold (CR-U09)

01

Speeds up Design

Engagement

Assessment · Manufacturing systems

We map systems and data, find the gaps and agree a sequenced Microsoft plan.

Timeline

3–4 weeks

Verify

How we engage

Design, Build, Run

One route from plan to production. Each stage tells you what happens next.

01

Design

We learn how your business runs today, then agree on where to go and how to get there.

Engagements · Assessment

02

Build

We prove it works on your data, then build it with your team and take it live.

Engagements · Proof of Value · Implementation

03

Run

We keep it healthy in production, measure what changed, and plan the next climb.

Engagements · Managed Services

We time go-lives around production schedules and peak seasons.

Questions

What manufacturers ask first

· FAQPage structured data

Do we have to replace our ERP?

No. We connect ERP, MES and CRM data first. If an ERP move makes sense, we plan it as its own step.

Where should we start?

Usually with the gap that costs you most: dealer self-service, the installed base or reporting. The Assessment sets the order.

Let's talk

Tell us where the numbers stop matching.

Pick a time that works for you. We'll ask a few questions about your goals, then suggest a sensible first step.

Microsoft Solutions Partner · Data & AI (Azure) · Digital & App Innovation (Azure)